At WaveLuxe, we design every piece—from our elegant bridal coverups to super cheeky bikinis—with your beachside confidence in mind. But we understand that sometimes you might need to make a return or exchange. Our policy is as straightforward as our little black bikini—simple, classic, and designed with your satisfaction in mind.

Our Return & Exchange Promise

We accept returns and exchanges within 15 days of receiving your order for most items in our collection, including:

  • Bottoms (high-waist, cheeky, and full coverage styles)
  • One-pieces (including our moderate and family-friendly designs)
  • Coverups and clothing
  • Accessories like bandeaus and bows

Non-Returnable Items

To maintain hygiene standards, we cannot accept returns on:

  • Swimwear bottoms marked as “Super Cheeky” (due to their minimal coverage design)
  • Any items with removed tags or showing signs of wear
  • Final sale items (clearly marked in product descriptions)

How to Return or Exchange

Follow these easy steps—as simple as slipping into our floral print bikini:

  1. Initiate your request within 15 days of delivery by emailing [email protected] with your order number and return reason
  2. Pack your items securely in the original packaging with all tags attached
  3. Include the completed return form that came with your order (or use our template below)
  4. Ship to: WaveLuxe Returns, 8501 Twin Gable Dr, Montgomery, US 36116

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear WaveLuxe Team,

I would like to request a [return/exchange] for my order #[Your Order Number].

Item(s) to return/exchange:
– [Product Name] in [Size/Color]
– [Reason for return/exchange]

For exchanges, my preferred replacement is:
– [New Product Name] in [Size/Color]

Please confirm next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]

Shipping & Refund Details

We handle returns with the same care we put into crafting our ruffle-adorned designs:

  • Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
  • Refund processing: 3-5 business days after we receive your return
  • Refund method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Exchange shipping: We’ll cover standard shipping for your replacement item

International Returns

For our global customers (excluding certain Asian countries and remote areas):

  • Follow the same return process
  • Mark the package as “Returned Goods” to avoid customs fees
  • Original shipping fees are non-refundable
  • Allow extra time for international shipping processing

Quality Guarantee

If your high-waist bottoms or bandeau top arrives with manufacturing defects, we’ll cover return shipping and expedite your replacement—because every WaveLuxe piece should make you as confident as our bridal collection makes you feel.

Questions about returning your moderate coverage one-piece or exchanging for a different size in our print collection? Contact us at [email protected]—we’re here to help!